Privacy Policy

1. Who We Are

AllGaming CA ("we," "us," or "our") operates the website allgaminginca.com, a free social arcade entertainment platform designed exclusively for Canadian adults aged 19 and over. We are the data controller responsible for the personal information processed through this website.

Our privacy practices are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) at the federal level, and by applicable provincial privacy legislation where it applies. We take our obligations under these laws seriously and are committed to transparent, fair, and lawful handling of your personal data.

If you have any questions about our privacy practices or this policy, please contact our Privacy Officer at privacy@allgaminginca.com.

2. Information We Collect

We collect personal information only to the extent necessary to provide our services and improve your experience on our platform. The categories of information we may collect include:

2.1 Information You Provide Directly

• Contact information: Your name and email address when you contact us through our contact form or subscribe to communications.
• Account information: If you register for a platform account, we collect a username, email address, and password (stored in hashed form only).
• Communication content: Messages, inquiries, feedback, and support requests you send to us.
• Age verification acknowledgment: We record that you have confirmed you are 19 years of age or older and reside in Canada, but we do not collect your date of birth or government-issued identification.

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, time spent on pages, click patterns, and navigation paths within our platform.
• Device and browser information: Browser type and version, operating system, screen resolution, device type, and language preferences.
• Network information: IP address, approximate geographic location (province/city level), and internet service provider.
• Session data: Session identifiers, timestamps of visits, and referring URLs.
• Cookies and similar technologies: As described in our Cookie Policy, we use cookies, local storage, and similar technologies to support platform functionality and analytics.

2.3 Data Table — Information Categories

3. How We Use Your Information

We use your personal information for the following purposes, always limited to what is necessary and proportionate:

• Delivering our services: To operate the AllGaming CA platform, make our arcade games available, and maintain your account if you create one.
• Responding to communications: To answer your questions, respond to support requests, and communicate with you when you contact us.
• Platform improvement: To analyze usage patterns, diagnose technical issues, and improve the overall quality, performance, and usability of our platform.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent use, abuse of our platform, or other illegal activities.
• Legal compliance: To fulfill our obligations under applicable Canadian laws and regulations, and to respond to lawful requests from government authorities.
• Communications (with consent): To send you platform updates, news, or promotional information about AllGaming CA — but only where you have provided your consent to receive such communications. You may withdraw consent at any time.
• Age verification: To confirm that users meet the minimum age requirement of 19 years to access our platform.

We do not use your information for automated decision-making that produces legal effects or similarly significant impacts on you.

4. Legal Basis & Consent

Under PIPEDA, we are required to obtain meaningful consent before collecting, using, or disclosing your personal information, except in limited circumstances permitted by law. We obtain consent in the following ways:

• Express consent: You actively agree — for example, by submitting our contact form, ticking an opt-in checkbox, or accepting cookies through our cookie consent banner.
• Implied consent: In some circumstances, consent may be implied through your actions — for example, by voluntarily providing your email address when creating an account, you are implicitly consenting to its use for account management purposes.

You may withdraw your consent at any time by contacting us at privacy@allgaminginca.com. Withdrawing consent may limit your ability to use certain features of our platform.

We also process personal information without consent in certain limited circumstances permitted under PIPEDA, such as for investigating a breach of an agreement, legal proceedings, or where required by law.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We engage trusted third-party service providers to assist in operating our platform, including web hosting, analytics, email delivery, and customer support services. These providers are contractually obligated to handle your data in accordance with our instructions and applicable privacy law.
• Legal requirements: We may disclose your information when required to do so by law, court order, or lawful request from a government authority, including law enforcement agencies.
• Protection of rights: We may disclose information when we believe it is necessary to protect the rights, property, or safety of AllGaming CA, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on our website.

All third-party service providers we engage are required to maintain the confidentiality and security of your personal information and are prohibited from using it for any purpose other than to perform services on our behalf.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable law. Our general retention periods are as follows:

• Account information: Retained for the duration of your account, plus up to 2 years following account deletion, for legal and record-keeping purposes.
• Contact form submissions: Retained for up to 3 years from the date of submission to ensure we can reference prior communications.
• Usage and analytics data: Retained in aggregated or anonymized form for up to 26 months.
• Security logs: Retained for up to 12 months to assist with security investigations if required.
• Consent records: Retained for as long as necessary to demonstrate compliance with PIPEDA consent requirements.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data disposal procedures.

7. Your Privacy Rights

Under PIPEDA and applicable Canadian privacy legislation, you have the following rights with respect to your personal information:

• Right of access: You have the right to request access to the personal information we hold about you, and to receive an explanation of how it has been used and disclosed.
• Right of correction: If you believe any personal information we hold about you is inaccurate, incomplete, or misleading, you have the right to request that it be corrected.
• Right to withdraw consent: Where we process your information based on consent, you may withdraw that consent at any time, subject to legal or contractual restrictions.
• Right to complain: If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, please contact our Privacy Officer at privacy@allgaminginca.com. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.

8. Cookies & Tracking

We use cookies and similar tracking technologies to operate and improve our platform. A cookie is a small text file placed on your device when you visit our website. We use cookies for essential platform functions, analytics, and to remember your preferences.

You can control cookies through your browser settings or through our cookie consent banner when you first visit the site. Disabling certain cookies may affect the functionality of our platform.

For full details on the cookies we use and how to manage them, please read our Cookie Policy.

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption of data in transit using TLS/SSL protocols.
• Secure, hashed storage of passwords — we never store passwords in plain text.
• Access controls limiting who within our organization can access personal information.
• Regular reviews of our security practices and infrastructure.
• Incident response procedures to address data breaches promptly in accordance with PIPEDA breach notification requirements.

While we take our security obligations seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we commit to responding promptly to any security incidents that may affect your personal information.

In the event of a privacy breach that poses a real risk of significant harm to individuals, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required under PIPEDA.

10. Children's Privacy

AllGaming CA is strictly intended for adults aged 19 years and older. We do not knowingly collect personal information from individuals under the age of 19. Our platform includes an age verification step that requires users to confirm they meet this minimum age requirement before accessing our content.

If you are a parent or guardian and believe that a minor has provided us with personal information, please contact us immediately at privacy@allgaminginca.com. We will take prompt steps to delete any such information from our records.

11. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:

• Privacy Officer, AllGaming CA
• Email: privacy@allgaminginca.com
• General inquiries: hello@allgaminginca.com
• Website: allgaminginca.com

We will acknowledge receipt of your complaint within 5 business days and provide a substantive response within 30 days.

If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada:

• Website: www.priv.gc.ca
• Toll-free: 1-800-282-1376

We reserve the right to update this Privacy Policy from time to time. When we make material changes, we will post a notice on our website and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.